Mona Zayas joined the Chelsea SP+ Municipal team as a Parking Enforcement Officer in July of 2011 where she excelled in her daily ticket writing and customer service skills.
In 2013 she was promoted to the Supervisor position where she assisted in the upgrading of all the Cities meters, worked the duties of the Tech and aided in the restructure of the Meter workshop.
In July 2014 Mona was promoted to Assistant Manager and was able to take the program on her own. She continued the success of the operations through maintaining excellent employee interaction, superb customer service skills and a strong relationship with the Client and the City Hall staff.
Please join us in congratulating Mona as she will now take the position of Facility Manager of the Chelsea Municipal portfolio thanks to her hard work and dedication to the Chelsea operations.
